---
title: March 2024 - SEPTA Pyschological First Aid
description: In March 2024, the Southeastern Pennsylvania Transportation Authority engaged the Red Kite Project to deliver Psychological First-aid training to all operations personnel. The training is based on the Johns Hopkins Psychological First-aid RAPID Model, which teaches participants to provide a compassionate presence to colleagues and direct reports after a critical incident. This work is in keeping with SEPTA's commitment to build a culture of compassion and resilience. 
---

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# March 2024 - SEPTA Pyschological First Aid

[Zach Stone](https://www.redkiteproject.com/blog/author/zach-stone)  Sep 28, 2024, 12:00:00 AM

In March 2024, the Southeastern Pennsylvania Transportation Authority engaged the Red Kite Project to deliver Psychological First-aid training to all operations personnel. The training is based on the Johns Hopkins Psychological First-aid RAPID Model, which teaches participants to provide a compassionate presence to colleagues and direct reports after a critical incident. This work is in keeping with SEPTA's commitment to build a culture of compassion and resilience. 

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[![A pair of southbound SEPTA route 23 buses near Buttonwood Street](https://static.wixstatic.com/media/8f5769_a42b5274a7f54ecfab1a6a90b1aec510~mv2.jpg/v1/fill/w_1110%2Ch_600%2Cal_c%2Cq_85%2Cusm_0.66_1.00_0.01%2Cenc_avif%2Cquality_auto/8f5769_a42b5274a7f54ecfab1a6a90b1aec510~mv2.jpg)](https://www.redkiteproject.com/blog/post/red-kite-project-awarded-five-year-contract-with-septa)

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 A pair of southbound SEPTA route 23 buses near Buttonwood Street. Photo: Pi.1415926535 / Wikimedia...

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