Body Language Tricks for Increased Business Performance
Once mastered, body language and body awareness can be powerful tools for doing great business. Whether you want to...00
Intercultural Competence Makes Good Business Sense
It’s a sociological fact; the world is shrinking. Thanks to the relative ease of travel our opportunities for an...
Deadliest Bacteria 3: Change Phobia
“It’s just the way it’s always been done here.” She said, as she stared at him with cold eyes....
Verbal Martial Arts: Managing Hostile and Violent Situations
Managing hostile events and maneuvering violence is a gamble. There is no silver bullet. Human emotion in times of...
Abuse of Power: First on the List of Seven Deadliest Infections Inhabiting Organizations
First on the List of Seven Deadliest Infections Inhabiting Organizations By Charlotte DiBartolomeo, C.E.O. Red Kite Project When 19th...
The Seven Deadliest Bacteria-like Infections Inhabiting Organizations
A few years ago, infectious disease experts released a report listing the seven deadliest bacteria on earth. The list...
SEPTA Delves Into Drivers’ Past to Improve Customer Service
To improve customer service as well as decrease confrontations with passengers and driver assaults, the Southeastern Pennsylvania Transportation Authority (SEPTA) teamed...
What’s in a Name?
Next month Red Kite Project will be speaking to leaders in the public transit industry on how to implement...
Operator Safety isn’t about Installing Shields, it’s about Training Operators in Post-War Approaches to Dealing with a Traumatized Public
In 2011, Transit Cooperative Research Program (TCRP), sponsored by the Federal Transit Administration, conducted a study to discover the...