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Body Language Tricks for Increased Business Performance
Once mastered, body language and body awareness can be powerful tools for doing great business. Whether you want to...
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Intercultural Competence Makes Good Business Sense
It’s a sociological fact; the world is shrinking. Thanks to the relative ease of travel our opportunities for an...
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Deadliest Bacteria 3: Change Phobia
“It’s just the way it’s always been done here.” She said, as she stared at him with cold eyes....
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Verbal Martial Arts: Managing Hostile and Violent Situations
Managing hostile events and maneuvering violence is a gamble. There is no silver bullet. Human emotion in times of...
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Prejudice–2nd on the List of Deadliest Infections Inhabiting Organizations
By Charlotte DiBartolomeo, C.E.O. Red Kite Project It occurs to me as I write this blog that my rhetoric...
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Abuse of Power: First on the List of Seven Deadliest Infections Inhabiting Organizations
First on the List of Seven Deadliest Infections Inhabiting Organizations By Charlotte DiBartolomeo, C.E.O. Red Kite Project When 19th...
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The Seven Deadliest Bacteria-like Infections Inhabiting Organizations
A few years ago, infectious disease experts released a report listing the seven deadliest bacteria on earth. The list...
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SEPTA Delves Into Drivers’ Past to Improve Customer Service
To improve customer service as well as decrease confrontations with passengers and driver assaults, the Southeastern Pennsylvania Transportation Authority (SEPTA) teamed...
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What’s in a Name?
Next month Red Kite Project will be speaking to leaders in the public transit industry on how to implement...
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Operator Safety isn’t about Installing Shields, it’s about Training Operators in Post-War Approaches to Dealing with a Traumatized Public
In 2011, Transit Cooperative Research Program (TCRP), sponsored by the Federal Transit Administration, conducted a study to discover the...
